Privacy Policy

Last updated: June 2026

At ByTild, we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect your information when you visit our website, place an order, contact us, or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

When you place an order, contact us, or sign up to receive updates, we may collect information including:

Your name

Email address

Shipping and billing address

Phone number

Payment information

Order history

Any information you provide when contacting us

We may also automatically collect certain technical information when you visit our website, including:

IP address

Browser type

Device information

Website usage information

Cookies and similar technologies

How We Use Your Information

We use your information to:

Process and fulfil orders

Provide customer support

Communicate with you regarding your orders

Send updates about products, launches and promotions (if you have subscribed)

Improve our website and customer experience

Prevent fraudulent activity

Meet our legal obligations

Payments

Payments made through our website are securely processed by trusted third-party payment providers. ByTild does not store your full payment card details.

Marketing Communications

If you choose to subscribe to our mailing list, we may send you updates about new products, restocks, launches and promotions.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

Shopify

Our website is hosted by Shopify. Shopify provides the online platform that allows us to sell our products and services to you.

Information submitted through our website may be processed by Shopify in accordance with Shopify's own privacy practices.

For more information, please visit Shopify's Privacy Policy.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, analyse website traffic and help us understand how visitors use our website.

You can choose to disable cookies through your browser settings, however some website features may not function correctly.

Sharing Your Information

We only share your information when necessary to operate our business, including with:

Shopify

Payment processors

Shipping and fulfilment providers

Website and technology service providers

Government authorities where required by law

We do not sell your personal information.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.

Accessing or Updating Your Information

You may request access to the personal information we hold about you or request corrections if any information is inaccurate.

To make a request, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

ByTild

Email: hello.bytild@gmail.com

Location: Adelaide, South Australia, Australia