AGB
Last updated: June 2026
By placing an order with ByTild, you agree to the following Terms & Conditions.
HANDMADE GARMENTS
All ByTild pieces are handmade in Adelaide, Australia.
Due to the handmade nature of our garments, slight variations between pieces may occur. These variations are considered part of the uniqueness of each garment and are not deemed faults.
Fabric batches may vary slightly in colour, texture or stretch between production runs. These differences are considered normal and are not regarded as faults.
PRE-ORDERS
Many ByTild garments are offered on a pre-order basis.
By purchasing a pre-order item, you acknowledge and accept the stated production timeframe.
Pre-order timeframes are estimates only and may vary depending on order volume, fabric availability, supplier delays or circumstances outside of our control. Unless otherwise stated, customers should allow approximately 3 weeks for production and dispatch.
If you require your garment by a specific date, please contact hello.bytild@gmail.com prior to purchasing and we will do our best to accommodate your request.
Due to the handmade and made-to-order nature of ByTild garments, pre-order purchases cannot be cancelled once production has commenced.
SIZING
Please refer to the size guide and product information before purchasing.
If you are unsure about sizing, please contact hello.bytild@gmail.com prior to placing your order.
Please choose carefully, as we do not offer refunds for change of mind or incorrect size selection.
COLOUR ACCURACY
We make every effort to accurately display garment colours on our website and social media platforms. However, colours may vary slightly depending on device screens, photography and lighting conditions.
PRODUCT CARE
All garments should be cared for according to the care instructions provided on the product page and garment care label.
Failure to follow care instructions may affect the longevity, appearance and performance of your garment.
SHIPPING
Shipping costs are calculated at checkout.
Customers are responsible for ensuring all shipping information is entered correctly at checkout.
Once an order has been dispatched, ByTild is not responsible for delays caused by Australia Post, customs processing, incorrect shipping information or circumstances outside of our control.
Delivery timeframes are estimates only and cannot be guaranteed.
RETURNS & EXCHANGES
Due to the handmade nature of our garments, we do not offer refunds for change of mind, incorrect size selection or delayed delivery once an item has been dispatched.
We will gladly assist if:
• Your item arrives faulty
• You receive an incorrect item
Any issues must be reported within 7 days of delivery by emailing hello.bytild@gmail.com.
Items must be unworn, unwashed and in original condition.
Where appropriate, ByTild may offer a repair, replacement, exchange or store credit.
Nothing in these Terms & Conditions excludes, restricts or modifies your rights under Australian Consumer Law.
SALE ITEMS
All sale items are final sale and cannot be returned or exchanged unless deemed faulty or required under Australian Consumer Law.
INTELLECTUAL PROPERTY
All ByTild designs, photographs, branding, logos, website content, imagery and written content remain the intellectual property of ByTild and may not be copied, reproduced, distributed or used without prior written permission.
LIMITATION OF LIABILITY
To the maximum extent permitted by law, ByTild will not be liable for any indirect, incidental or consequential loss, damage or expense arising from the purchase or use of our products or website.
GOVERNING LAW
These Terms & Conditions are governed by the laws of South Australia, Australia.
CONTACT
For any questions regarding your order, sizing, pre-orders or these Terms & Conditions, please contact: